This is a common problem reported by Samsung users and it could just be a software glitch that has caused your phone to die.
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If you have read through our guide and your Samsung phone has not come back to life, it could just be time to come and see our team in store! When your phone doesn't turn on and it shows no signs of life, this can be a very frustrating situation. Perhaps your Samsung device just needs a simple reset. Or it may need to be restored.
However, before panic sets in, try out all of our tips below before you rush to get this repaired in store. Perhaps the reason why your phone isn't switching on is that it may just be your battery that has run out of juice. Try plugging a charging cable to your device then plug this to a power socket and leave the phone to rest for around 15 minutes.
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If this has worked, you should then see the Samsung logo. If not, follow the rest of our tips! Some common issues as to why your Samsung won't switch on is particular Apps stored may not be compatible with the software of your device. Downloaded Applications and programs from sources that are not certified can cause your device to lag and potentially crash.
If you normally use your phone in Safe Mode and the overall performance works well, this could be an indication of a third-party program causing this problem. To power the Safe Mode feature: Press down the power button and wait for the Samsung logo to appear on the screen. Once the Samsung logo appears, release the power button then hold down the volume button.
Once the device powers on, the home screen all be shown and at the bottom of your screen, the Safe Mode will appear.
Samsung Galaxy A40 Smartphone Review
A simple way to tackle this issue would be to perform a soft reset on your device in the unlikely event of your phone being responsive. To do this, hold down both the volume and power button for approximately 10 seconds. This will reboot your device. To force reset your device, hold both the volume and power button at the same time again for 10 seconds. This will disconnect the battery and restore and should bring your phone back to life.
But, before visiting us, it is helpful to ensure that you are within warranty with Samsung.
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They may be able to solve this issue for you! If you still have a warranty with Samsung, repairs may be free, however, if your warranty has ended, this will cost.
If your warranty with Samsung has ended, come down to one of our stores where so our team can assess your device. We would suggest running a diagnostic on your phone initially to ensure issue lies with your hardware.
Why won't my Samsung Galaxy turn on?
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Samsung Galaxy S4 User Guide
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