In the meantime, as I always suggest the users, if you were able to set it up, but having syncing issues, you can try the troubleshooting steps in this help article: Why won't my Fitbit device sync? And see if it works! In addition, you can also try to sync your Charge 2 with a computer, either a PC or a Mac. Sounds odd that the data saved on your Charge 2 has been deleted y syncing it with a different phone model. This could have happened maybe if you tried to pair your Charge 2 as a new device and you haven't synced it prior that.
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But just by syncing, no. On the other hand, I'm sorry to hear that our products didn't meet your expectations and you have decided to get another Fitness tracker. Thanks for the update, sounds good that after you updated your phone, you are now getting notifications. This is a tip that should be taken into consideration by other users, and might help them out with this too, so thanks for share it.
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I have been very frustrated with the Charge 2 failing to sync with my A8 phone. So I am intrigued to see that Oreo worked. What is Oreo??
For some users seems to work, but I can't guarantee that it'll also work for you. However you can try that out.
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I'd like you to make sure that you have the latest OS installed on your phone. In addition, if you haven't, you can try the syncing troubleshooting in this help article: My Fitbit device won't sync?
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Its driving me crazy. I have so much stored data on my fit bit, plus use it az my silent alarm. The phone constsntly syncs snd flattens it in one day. Now i either have to get new phone or change fitness trackers. Due to recent events affecting our operations, support options are limited and wait times are longer than usual.
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Report this post Message 1 of Moderator edit: subject for clarity. Affects Me Too. Best Answer. All forum topics Previous Topic Next Topic. Fitbit Alum. Report this post Message 2 of Let me know how it goes! Report this post Message 3 of Report this post Message 4 of Get Best Price.
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