Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.
Before you download:. To help you with the software update for your Samsung device, this page contains the following information:. Note: Estimated software download time is minutes. Estimated software update time is minutes. You've successfully updated your software. Server-Initiated Software Update You'll be notified on your device that a software update is available. User-Initiated Software Update This process allows a user to navigate through the device options to seek updates.
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System Update while Roaming If you're roaming, you won't receive a software update notice. To enable Wi-Fi:. If the software update fails to install, you'll get an error screen. However, this only means the software didn't install properly. The device will power back on with original software and will prompt you again to install the software update. If you don't have a strong connection to Wi-Fi or the Verizon Wireless network, you may not be able to perform a software update over the air. Instead, you can connect your device to a computer with Internet access. Connect your device to your computer using your USB cable, then download the Software Upgrade Assistant tool to your computer, which will check for software updates and initiate the software update process.
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Please allow additional time for the apps on your device to continue to download after the software update. Android is a trademark of Google, Inc. Samsung Galaxy Note10 Software Update. Before you download: Connect your device to a Wi-Fi network, or make sure it has a strong Verizon Wireless network connection. Ensure your battery is fully charged before starting the software update. System Update 7.
System Update Instructions. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent. When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin. For an additional fee, you can choose to have your replacement phone expedited.
Be assured that we will make every reasonable effort to replace the exact model - either new or reconditioned - of your original phone. All damaged equipment or recovered lost or stolen equipment, becomes the property of Assurant. A prepaid label and instructions will be included with the replacement equipment for return. The make and model of your wireless phone can be located on the box the phone came in or on your original sales receipt.
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We need your email address to give you with important information on the status of claims, such as when it's approved, when your phone was shipped, and a tracking number to help you locate the status of your package. It is a government-mandated program that allows customers to keep their cellular number when switching from one carrier to another within the same geographic area.
That means fewer dropped calls and dead spots. Bluegrass Cellular wants your porting experience to be easy. If you're a Nextel customer, you must contact Nextel to remove the number block before continuing. If you're a Sprint customer, you must provide your PIN. Bluegrass Cellular will verify if the number can be ported, your number must reside inside of the Bluegrass Cellular defined service area. If it has been disconnected, it's too late for porting to take place. During this timeframe, you can schedule a time to come back and for the port to complete. Once you've completed that step, you'll want to activate Bluetooth on the phone so it's discoverable.
Search for Bluetooths in the area, and your vehicle Bluetooth should display on your phone. Select the vehicle Bluetooth and you'll be successfully paired. All drivers under 18 years of age are banned from cell-phone usage while driving a vehicle. Texting while driving is illegal in most states for drivers of all ages. Jailbreaking is removing manufacturer or carrier restrictions from a device, unlocking all settings and security features. This can void your manufacturer warranty.
When you activated your phone, you gave us an email address or text contact number — or both.
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You can return items you've purchased within 14 days. As long your purchase is in acceptable condition, with all original packaging and accessories. If you purchase an item on Monday — Thursday your items will ship the same day. On Friday or over the weekends, items will ship the next business day. Or you can use the website to chat with a live representative who is ready to assist you. If you do not live in Kentucky, you can purchase accessories.
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At this time, you will not be able to purchase devices and plans. Like having your own technical wizard right on your device.
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Pocket Geek runs background diagnostics, troubleshoots small issues and shows you how to address common concerns and make minor adjustments on your own. Plus, via the app or the web portal, you can access our comprehensive Knowledge Base and How-to Video Library. Pocket Geek is available for either iOS or Android devices. Please go to the Apple or Google site to download the version of Pocket Geek for your phone. In your account you can view your usage, edit your plan, pay your bill and upgrade your devices. You can also edit your account and communication preferences.
To return your device, please visit your nearest retail location within fourteen business days of purchase. A guide will be shipped with your device giving you specific instructions on how to activate your device.
If you have any questions please do not hesitate to contact us by calling 1- CELL or 1- You can recycle your used devices at a Bluegrass Cellular store near you. Your device may be eligible for trade-in value toward a new device. Bluegrass Cellular does have plan options available to activate most devices purchased at another location. Bring your device to a bluegrass Cellular store near your home and let a customer service professional guide you to the right plan for you.
Callers will listen to a song or voice clip while waiting for you to answer the phone, instead of a ringing sound. Each ringback tone can be used for up to 6 months. All charges will appear on your Bluegrass Cellular bill.
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Click here to access our ringback tone catalog. Click here for online picture pickup. Phone Cloud is a great way to backup contacts, media, and text message all in one easy application. Click here to access your cloud. Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support.