Find My Device is what you'll use should your phone ever go missing to track, remotely lock and remotely erase it. If you've signed in to your Samsung account on a Galaxy phone, you should be good to go. However, it's a good idea to double-check. Not only does it give you a backup service you can use to track down a lost phone, but it also gives you tools that Find My Device doesn't have. With Samsung's service, you can do things like force remote backups or see if someone has swapped out your SIM card. You must have a Samsung account to use Find My Mobile.
If you signed in to your Samsung account during the initial device setup, the Find My Mobile should already be enabled. If not, take a few seconds to sign in and enable Find My Mobile. Using Android's baked-in service requires you to remember one thing: android.
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That website is where you'll go in the unfortunate event that you lose your phone. Make sure to sign in to the same Google account that's linked to your Android phone. Not near a computer? You can use another Android device and the Find My Device app , which you'll have to download separately from the Play store. Immediately after you sign in to the site or app, Google will attempt to locate your phone.
An alert will be sent to your phone to tell whoever has it that it's being tracked. Use the menu on the left-hand side of the Find My Device site to play a sound helpful if you misplaced it in your home! Selecting Secure Device will lock the phone, display a message of your choosing on the lock screen and sign out of your Google account. Don't worry, you can still locate the phone after it's locked. If you use Google Pay for mobile payments, locking your phone will prevent anyone from using your phone to make a purchase.
If you use the Erase Device feature, you will no longer be able to track the phone. Reserve this feature as a last resort. Should the thief turn off your phone, you won't be able to track it until it's turned back on and has a cellular or Wi-Fi connection. Google will send you an email once it locates your device. Once you find your phone, you'll need to enter your PIN or passcode to gain access. That should also get rid of the lock screen message.
You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app. If your phone does not have the app downloaded, you'll need to download it through the App Store. The Find My iPhone app is fairly accurate, but it requires the phone to be turned on and connected to the internet in order to work.
Your phone's location should appear on a map, which you can use to track your phone's movement. Track down a Windows phone. Windows Phone users can use the built-in lost phone feature that comes on all Windows 8. Simply visit the Microsoft devices page from a computer or another wireless device to view a list of all the Microsoft phones and tablets you own.
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You can then use the location service to track down the device of your choosing. Method 3 of Be smart and safe. If you feel that your device has been stolen, do not try to retrieve it yourself. Instead, report it to the police and let them take care of the problem for you. Trying to retrieve your phone yourself could land you in serious trouble, and may even cost you your life. Cancel your passwords and logins. The speed with which you need to do this and the extent of it will depend on how much you use your phone for online interaction.
For some, this may be very little, while for others, it could be a huge task. If you're worried that the phone is in someone else's hands, the sooner you do this the better, as identity theft is a serious and widespread issue. It's better to take the time to reset your passwords and logins before physically hunting further for your phone. This will minimize the potential damage someone could do with access to your information, and if you do find your phone then using new passwords is only a minor inconvenience.
Start with your most important passwords. This typically includes email, bank accounts, Facebook, and online storage. Deal with financial and personal information first. After you have changed your major passwords, you can reset passwords for less important services.
Find an Android Phone via Device Manager
Contact the telephone company. Have your account details handy, so that your account can be closed down. You may need a password or passcode, if you designated one for your account. Having your service provider cancel the phone will help keep someone whether a thief or someone who finds your phone from making unauthorized calls with your SIM card. If you have a phone that is paid by usage rather than prepaid, and you cannot find it within 2 hours, it usually is a better idea to call your phone company immediately and tell them to deactivate your phone.
Report it. Visit the police station. Smartphone insurance providers will often want a police report, if you intend to file a claim through your pre-paid insurance option. Some phone companies may also require a police report just to deactivate your account. Lost phones are often turned in and left unclaimed because people assume that nobody would have been kind enough to have handed them in.
Method 4 of Know your phone's serial number. Every cell phone is equipped with an electronic serial number. It's often located on a sticker under the battery, though its location will vary depending on your phone.
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Write the number down and keep it in a safe place at home. Register your phone online. Some online services, such as MissingPhones. This can help you in the future, should your phone become lost or stolen down the line. Have a designated place for everything.
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If you're prone to losing things, you may want to work on reducing the frequency of those losses, no matter what the item may be. Try getting into a habit of leaving things in particular places, which can help you know where to look next time. When your phone is on your person, give it a designated pocket and always check that you have everything when you get up to leave. For example, you might tap your pockets to confirm in a particular order that you've got your keys, wallet, and cell phone.
Prepare to avoid future losses. There are certain precautions you can take to assist your efforts in the future, should you lose or misplace your phone again. You can register your phone for a GPS tracking service, either through your wireless provider or through an independent service like AccuTracking or Belon.
Find My Device
Not Helpful 28 Helpful Use Android Device Manager to trace your phone. Once you've successfully traced it, you may report it to the police if the device was stolen and provide them with the traced location of the device. Not Helpful 36 Helpful Not Helpful 34 Helpful Not Helpful 19 Helpful If you don't have your phone, you can usually find the IMEI and serial numbers on the box that your phone came in.
You may also be able to find the IMEI and serial numbers on the account page of your carrier's website if you registered your phone online. Not Helpful 35 Helpful If you have an iPhone, then Find My iPhone won't help you. You can also try texting a reward offer to your phone. This may convince someone who finds your cell phone to contact you and arrange a meeting. Retrace your steps.
Retracing your steps can help you find any lost or misplaced item, not just cell phones. However, if you had your phone at an earlier location and have realized that you left your cell phone somewhere, retracing your steps can help you locate your mobile phone as long as it hasn't been taken. Panicking will only worsen your situation, and might make it difficult to concentrate or think clearly.
Consider when and where you last remember having or using your phone, and work your way forward from there. If the phone was left with an employee, you should be able to simply give a description of your phone, or tell the employee your phone number so he can call it and verify that it's your phone.
Contact your service provider. Some cell phone service providers have GPS location services available to customers.