It has never read my texts and there does not appear to be a samsung A3 in the drop down menu or search feature so how can I make my blaze compatible with my phone now? When will this be resolved? I have seen comments dating back to October last year and this is still a problem.
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Welcome to the Community Forums! I'm sorry you're having problems not getting alerts for your messages. I'd like to know If so, I'm sorry it's not working anymore. At this point, since the device is not in the list of compatible devices, I can't guarantee that it will work properly. However, you can try the following:. Help others by giving votes and marking helpful solutions as Accepted. Welcome, welcome! So your tracker is working with your phone except for the call and text notifications feature? Our list of compatibility is continually being updated as our engineers finish running the test that they need to.
Do you know when A3 will be added to list of supported devices? Its been a year since you suggested your team is working on it? Also it is very disappointing that your web site does not provide enough clear guidance on supported devices before buying the product. I would not have gone for fitbit if my phone was not supported! Thanks for being here in the Community! As our good friend, suggested even though it is not officially compatible, some features might work just fine, so why don't you give it a try?
If it doesn't work the first time you can troubleshoot it a little and see what happens. We do not have any updates of when the A3 will be listed, but keep and eye on it. This is the A3 version. It is nice to see you.
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Thanks for letting us know that your mobile device has been working great for you. I would like to invite you to participate in our Discussion boards , there are a lot of different topics. I have a similar problem and couldn't find a solution. Thanks for joining us!
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Have you tried to restart your tracker and follow the setup process again? Also, doing the setup using a computer is a good alternative for this type of situation as well. Please tell me on what part of the process are you stuck? Keep me updated! Thank you for taking the time to give us feedback. All feedback helps us continue to provide the best online support for our customers and is very much appreciated.
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