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Hi, for import we support only VCF vCard0 format. Are you able to export contacts from hotmail to VCF? Then you can use PhoneCopy for Windows to upload it to server.

And what android version you have installed in your device? On my blackberry q10 phone copy finds 0 contacts.

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How do I make it find my contacts? Application can not see any contacts if they are stored in another account. If your contacts are stored in another account we recommend to import them to BlackBerry contacts account. Hi, Just upgraded to Premium and downloaded contacts to new android work phone. Want to give my old phone to my Personal Assistant, with the hope that if we both continue to synchronise and update BOTH phones to the account, we will they be able to maintain and update the SAME set of contacts.

Is this the case? Really hope so, and if so Phone Copy is even better than expected! Hello, as long as you both sync the phones against the same account, the contacts will be synchronized. The system is also able to handle collisions - changes of the same contact from both phones. You can easily review all changes on PhoneCopy website. As premium user, you can show all changes of each contact look for the clock icon on contact edit screen. Using that, users are able to assign only part of their data to the other phone e.

How can i restore my sms. I have got my contacts back up thru phonecopy but i cann't restore my sms.

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Can you help me to get it. Hi, did you have internet connection? Can you send us screen shot to be able analyze what is the problem? I want to copy my contacts from sim to my mobile Huwaei g phone copy application not shown any option of sim card contacts transfer. PhoneCopy can work with contacts which are accessible from phone interface. In most phones there is internal feature allowing to copy contacts from SIM to phone. Hi, if you can't download PhoneCopy from Google Play, try direct link from our web site.


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Last synchronization was made two days ago which included both contacts and SMS. Hi I have done backup and synchronize all my contacts If you made backup to PhoneCopy you can restore it but we didn't find any contacts stored in your online profile. Can I do it without wiping the contacts on the Android? In the app I did a combine both, only to find that the server contacts were deleted afterwards!

I did an undelete so at least that worked Anybody? Hi, Combine both shoudl keep contacts from both data sources. I recommend yout Combine Both to get contacts from the server to new phone along with keeping already saved contacts in the phone. Well, thats what I had tried. In the app it wanted me to go through one of 3 routes-gmail, Sansung or SMS.

I don't know if it makes a difference? Another interesting thing was, afterwards using the the old phone I transferred the contacts using bluetooth to the Samsung. It transferred ok but now Gmail on the Samsung can',t see any emails in any of its folders. I'm sure if I delete the Gmail account and reinstall it that a lot of my contacts will disappear again!

Hello, the app gives you choices to decide which contact database you want to sync the contacts with. Samsung is the local contacts recommended , while Gmail is the contacts storage used by Gmail app and it may interfere with PhoneCopy synchronizations. Hi thanks Just a recommendation- maybe you should highlight the recommended one in the app logon page, it might save a few support calls! HI, if i delete delete my messages in my phone after first synchronization, and again i synchronize after one day then my first synchronized messages will be gone from phoneCopy server Is it true?

You will find it under Deleted Messages button and you can restore it to active messsages list. In case you are Premium user you will get it synchronized back to your phone then.

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I have a phone "Huawey Ascend Y" and I have not found in the list of compatible phones. The phone has 2 Sim. There is a similar phone? How can I fix the problem?

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Hello, after synchronizing I find phonecopy has imported all the contacts from my gmail account, even those who consist only of an email address captured automatically by gmail, those which appear under 'Other contacts' in gmail Contacts. I would like to get rid of those, i. Any way to do that? Hello, when you synchronize with some account, all contacts from it will be transfered. In your case it was Google account, which is adding those email addresses as contacts.

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If you delete them, Google account will create them again. We recommend you to use your local phone account instead of Google account for storing your contacts - if it is possible. Please help me I forgot my backup and restore password. Please use Lost Password link from home page. You can use PhoneCopy app to backup contacts and SMS, then you can delete PhoneCopy app and you will have data accessible via online profile on www. But feel your request as privacy problem.

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Is phonecopy available on playstore? Please tell me procedure.. Yes it is free application. You can use it for free until contacts and sms stored in the profile. Even you will exceed it you can use it 7 days as trial. Here is tutorial describing synchronization contacts include SMS. Hi phone copy shows 0 contacts when I have over in my phone.

What's the solution? Please check if you set correct contact database to synchronize it. Android has several contact databases and you can select which one you want to synchronize to PhoneCopy. Hi, I've phonecopy on my phone, but only the contacts are added not the sms, please tell me how to add the sms also.

I really need them bipashaa. If you look to synchronize SMS from server to device you need to buy Premium version. Hi I'm done with backup. Now i have no idea how to restore my contacts and sms in HTC explorer Ae.


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Just download PhoneCopy application from Google Play and log it as exiting user to it.