In terms of software, Samsung deserves to be accused of delivering the device with version 8. The manufacturer user interface Experience UX in version 8. After all: Although Samsung has not always been known for an exemplary update policy especially with cheap models, the manufacturer has already promised an update to Android 9.
It is currently scheduled for August Thus, a total of just over 50 GB of the 64 GB internal memory is available at delivery. The overall picture is much better though. On average, smartphones show a reception which is almost five times faster, even the inexpensive Elephone A5 is ahead of the Samsung model. When sending data, the competition is also much faster, here the M20 is pretty far below. The connection to the mobile data network is established with LTE Cat.
There are no problems with the available LTE frequencies of the M20 in Europe, but the smartphone is not a true global phone.
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There were no problems with the reception during the test. In terms of the reception quality of the GPS module, there are better alternatives too. While some competing products are able to determine the location even inside buildings, the low-priced Samsung model gives up even near windows.
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Accordingly, the M20 always requires clear skies for successful use of GPS, but in this case the smartphone performs surprisingly well. Although it takes a few seconds before accurate location is possible, the navigation turned out to be quite precise compared to a professional device such as the Garmin This results in a fluid recording of the movement, while the Garmin model occasionally skips certain distances due to the lack of a clear position data in the meantime.
In the phone app, the "Places" tab, which had been previously deleted from Samsung, has returned. It lists well-rated restaurants and shops in the area and coupons are found accordingly. The rest of the app is clear and intuitive to use as always. The call quality during normal telephone calls is loud and almost too clear. The mids are strongly emphasized so that the sound is very hard. A bit more low tone and slightly reduced mids and highs would have created a more natural sound experience. That does not change much in terms of audibility. The microphone reacts sensitively enough even with quiet speech, so that no syllables are missed.
In noisy environments, however, the ambient noise should be suppressed better. The hands-free function works just as well as normal phone calls. The volume here is high and the sound is quite sharp too. The microphone records speech well, but ambient noises are also included more or less. Therefore, a quieter environment is needed. Regarding the reception strength we had nothing to complain about in the test of the Samsung Galaxy M The Samsung Galaxy M20 has a combination of normal wide-angle and ultra-wide-angle camera which is rare in this price range.
The quality of both the front camera and the main camera is consistent at least in one point: The image quality in low light drops rapidly to the point of uselessness. Although this is often the case with smartphones of the entry-level and middle class, it is particularly pronounced in the M Night shots are barely lightened up, which comes close to what the human eye actually sees, but at the same time the image sharpness decreases rapidly. Taking pictures at night is therefore hardly usable. After all, because of the low image brightness, image noise is not to be discussed here.
In bright sunlight things look a bit different. The main camera and the front camera take pictures that are quite sharp, the front camera lacks only a bit of color intensity and the image dynamic should be more pronounced.
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This is a common problem for both cameras because bright areas in images are more or less noticeable. The 13 megapixel shots in good light conditions have the right sharpness and degree of detail.
When using the zoom, however, a somewhat aggressive post-processing is visible. Furthermore, the sharpness in our test device dropped slightly to the right edge. Wide-angle shots cannot keep up with the sharpness even in good light conditions, although the software is trying hard to get out even more here. However, when using zoom, this usually results only in pixel magnification.
In addition, there are big differences in color reproduction between wide-angle and ultra-wide-angle shooting. While the larger lens is a bit cool, the ultra wide-angle lens is too warm. Moreover, typical wide-angle distortions are not taken correctly into consideration by the camera of the Samsung Galaxy M This makes motifs with straight lines look as if they were shot with a fisheye lens. Choose a scene and navigate within the first image. One click changes the position on touchscreens. One click on the zoomed-in image opens the original in a new window.
The first image shows the scaled photograph of the test device. Videos with 30 frames per second should also be sharper and the missing option of 4K video recording is truly disappointing. Due to the lack of image stabilization, a tripod would be necessary anyway if still shots are the goal. However, since the camera quality is generally unconvincing, it is not worth bringing one. Low price or not: When it comes to camera, Samsung delivers too little. Under laboratory conditions, the practical experience from the test is confirmed. The test shots under good lighting conditions seem sufficiently sharp and sometimes colors show strong deviations from the original.
There are no surprises in the box contents - if any, then this is at most the headset, which Samsung includes despite of Galaxy M20's low price. The competition often does not do that. One should not expect too much from the M The frighteningly cheap-looking headset delivers almost no low tone and a slightly excessive midrange.
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It is good enough to be used right out of the box, enjoying music, however, is out of the question. The rest of the box includes a separate Type-C cable, a watt charger, some paperwork concerning warranty and operation, as well as a SIM tool.
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Samsung gives a month warranty on the Galaxy M The operation of the touch screen did not cause any problems in the course of the test. Despite the comparatively low price, Samsung has provided the display of the Galaxy M20 with a neat coating, thanks to which the fingers can glide smoothly during operation and only a small amount of grease remains on the surface.
There were no problems with the registration of touches a lso at the edges. The fingerprint sensor on the back worked mostly in an exemplary manner.
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The occasional false recognition probably occurred due to its somewhat too high position. Often, even users with large hands do not quite hit the center of the sensor. When the position is right, the response is reasonably fast. Unfortunately, the sensor does not give any feedback by means of vibration and this makes it a bit difficult to feel.
Therefore, a look at the back is necessary every now and then. In the test, we also missed a notification LED. An always-on display is not offered by the M20 either. The panel of the Samsung Galaxy M20 has a size of 6. This results in a good image sharpness of pixels per inch. The manufacturer reports a 6. That may disappoint all the fans of the brand who had hoped for an Amoled display, but given the price of the M20, this could not be expected. If PWM was detected, an average of minimum: 5 - maximum: Hz was measured. The touch screen of the Samsung Galaxy M20 is also exemplary when checked for flickering.
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