Tap the Settings icon. Tap Connections.
Make sure the status switch beside Location is turned on. Tap Location.
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Tap Locating Method. Make sure High Accuracy is selected. Tap the Back Key until you reach the main settings screen. Tap Lock Screen and Security. Scroll down and tap Find My Mobile.
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Tap Add Account. Tap Email or Phone Number. Enter your password and then tap Sign In. Once you have cleared all these, restart the device and check your GPS again. The problem on Galaxy A8 you were facing should have been solved. Majority of apps make use of the GPS in your device. When these apps get corrupted with files, it may tend to also affect the devices GPS as well. Safe Mode allows your device run without any third party apps, thus helping you to locate the apps that are corrupted. If your device works smoothly in this safe mode, simply uninstall the recently installed app s that you believe might be the cause.
Then restart your phone normally and check if GPS is now functioning properly. Every devices cache partition contains files which can be a problem with the GPS when they become corrupted.
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It could even affect other apps on your device. If you encounter any GPS problem, then you would need to clear the cache partition so that your device gets to build fresh cache files. This cache files can be wiped when your device is switched off and switched back on into the Recovery Mode. This reset setting removes every data and all third party apps from your phone.
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It is therefore advised to back up all important files before you proceed to reset your device to factory settings. Then tap on Factory Reset. This will reset the device.
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You could click on the option Backup and Reset if you want to back up your data before resetting the device. Once the process of reset complete, check to see if your device GPS works. The device will be checked for any physical issues with the GPS antenna of the phone.
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If your phone is under warranty, the service agent could be able to replace it if the antenna is causing a problem. Ikechukwu Onu is a writer, front-end dev, and digital junkie with a profound interest in all things tech, especially Android.
When not reviewing gadgets or apps, he enjoys contributing in groups and forums, tinkering with websites, and hanging out with friends. For more info, Please read our privacy policy before submitting your comment.