The number should pop up on your screen. Whatever your goal, the sooner you act, the better your chances of achieving it. Here are key actions to take. As soon as possible, log on to your "find my phone" service from a secure device.
Try to locate the phone on a map. If it's nearby, have the phone ring. If it's not close enough for you to reach within the next few minutes, push the erase button. Hopefully an honest person will come across your device and notify you via the contact info you taped to your phone. As soon as you realize your phone is no longer in your possession and not quickly recoverable, go to the nearest secure computer, log into every account you had on your phone banking, shopping, e-mail, etc.
Start with the financial and shopping accounts that have your credit card on file, such as Amazon. Inform your bank and credit card companies that you've lost your phone to alert them to possible fraudulent charges. The sooner they know, the easier it will be to dispute unauthorized account activities. Notifying the police not only launches an official recovery attempt, but is also required for a credit freeze. The three major reporting agencies—Equifax, Experian, and TransUnion—require a copy of the police report before they'll freeze it.
You may also need the police report to dispute fraudulent charges made on your credit cards. Learn how to put a freeze on your credit file. Wipe it anyway. You never know what malicious app or spyware someone may have installed while the phone was out of your hands.
To be on the safe side, reset the phone to factory settings. If you see an option to "erase everthing," make sure you select it. Before doing that, though, check the backups on your computer or cloud service to make sure that you have copies of all the irreplaceable photos and videos on your phone. Some phones give you the option of resetting their settings without erasing everything. Make sure you check the Reset Everything option. To reset an iPhone, go to Settings, then General, then Reset. Hit this and after a few minutes, your iPhone is ready to restore.
Finding Factory Reset on Android phones is trickier because device makers tweak Android to their own liking. For iPhones. These offer two pre-installed photo or video backup options: My Photo Stream and iCloud Backup, both of which are part of the iCloud constellation of services. My Photo Stream, a free service designed for sharing photos with other Apple device owners, stores up to 1, photos not videos. But after 30 days, Apple deletes them.
For iPhones, Android, or Windows phones. But each file can't be larger than 2GB. On Androids and iPhones, you may have to fiddle with additional phone settings to make the backups automatic. Get Ratings on the go and compare while you shop. Sign In. Become a Member. Remember Me. Not a member? Need further assistance?
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Before your smart phone is gone. Step 1: Use a strong screen lock This is your first and strongest line of defense. Step 2: Use a 'find my phone' app The same GPS and network connections that help your phone find the best nearby restaurants and the fastest way home can help you find and protect that phone should it go missing. On an Android phone. To set up this app on a phone running Android 2. If necessary, use the phone's search function to search for "Google Settings.
You'll be able to switch from video call to voice call during your conversation. Android is a trademark of Google, Inc. Apple and iPhone are registered trademarks of Apple Inc. Open the Play Store app on your mobile phone or tablet. Enter "Verizon Messages" in the Search field.
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Tap the Search key. Select Verizon Messages from the search results. This means the app is on your device but has been disabled. Once the app is installed, open it. Tap Start Messaging.
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If desired, edit the nickname for the device. Enter your mobile phone number. Tap Send Code. You'll receive a free text on your phone with a security code. You've successfully downloaded Verizon Messages and added your Android device to your account. If it's not on your device: Open the Play Store app on your mobile phone or tablet. The app needs access to your camera because you will be scanning a QR code to activate your Palm or tablet. Scan the QR code with the camera on your Palm or tablet.
Remove a Device from your Account Tap the Menu icon in the top-right corner of the screen. Tap Camera. Note: You can also tap Gallery to select a picture you've already taken.
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Tap the Camera icon to take a picture. Tap the Send icon. Note: If desired, you can also enter a message to send with your picture before tapping Send. Touch and hold the Camera icon to start recording. Lift your finger off the Camera icon to stop recording. Edit the video as desired and tap Attach.