Huawei smartphone with pop-up camera: P Smart Z
We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. If an update is available then you should download and install it first. Once the update has been installed then proceed with the steps listed below. Your phone has a Wi-Fi switch which will need to be activated in order for the device to connect to a wireless network.
There are cases where the phone owner will forget to turn on this switch making it seem that there is a Wi-Fi problem. What you will want to do first in this case is to make sure that the Wi-Fi of the phone is switched on.
Huawei P smart - Transfer files between computer and phone | Vodafone Ireland
Try to check if the phone can connect to the Wi-Fi network. Sometimes the problem can be caused by an issue with the router which is why you will need to eliminate this possibility. Can other devices connect to the router successfully? Does the router have a setting activated MAC Filtering that is blocking your phone from connecting to it? One quick way to check if this is a router related issue is to try connecting your phone to a different Wi-Fi network then check if the issue still occurs.
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What you will want to do is to refresh the phone software which can be done easily by simply restarting the device. This step is usually done whenever the phone is having a problem connecting to a data network. The following changes will occur on your phone.
To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode. Huawei P Smart Z runs on Android 9. It also has Fingerprint sensor on the back.
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