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That website is where you'll go in the unfortunate event that you lose your phone. Make sure to sign in to the same Google account that's linked to your Android phone. Not near a computer? You can use another Android device and the Find My Device app , which you'll have to download separately from the Play store. Immediately after you sign in to the site or app, Google will attempt to locate your phone.
An alert will be sent to your phone to tell whoever has it that it's being tracked. Use the menu on the left-hand side of the Find My Device site to play a sound helpful if you misplaced it in your home! Selecting Secure Device will lock the phone, display a message of your choosing on the lock screen and sign out of your Google account.
Don't worry, you can still locate the phone after it's locked.
Learning about and managing my Samsung smartphone
If you use Google Pay for mobile payments, locking your phone will prevent anyone from using your phone to make a purchase. If you use the Erase Device feature, you will no longer be able to track the phone. Reserve this feature as a last resort. Should the thief turn off your phone, you won't be able to track it until it's turned back on and has a cellular or Wi-Fi connection. Google will send you an email once it locates your device. Once you find your phone, you'll need to enter your PIN or passcode to gain access. That should also get rid of the lock screen message.
You might also have to log in to your Google account, just to verify it really is you accessing the phone -- you don't need to turn anything off in the Find My Device app.
Don’t Become a Victim
Samsung Galaxy owners have the benefit of using Google's or Samsung's respective services to locate a lost device, but I recommend using Samsung's offering. As you'll see below, the added capabilities are invaluable. To track a lost device with Samsung's service, you need to visit findmymobile. There isn't a companion app, so you'll need to use a mobile browser on another phone or a computer.
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Sign in with your Samsung account, then select your lost device on the left side of the screen. A map will display where your phone is currently located, and a menu of options will show up on the right side of the screen. Start by locking the phone, which will display a personalized message on the lock screen, suspend your Samsung Pay cards and prevent the phone from being powered off.
Next, create a backup of your phone. Should you lose it for good, you'll want to have a current backup of your phone. If the phone is moving locations, use the Track location feature. Enabling this feature will track your phone every 15 minutes. Finally, turn on the Extend battery life feature -- this will disable almost everything on the phone but the location tracking.
You don't need to go back to the website and turn any of the tracking features off. If your phone has been stolen and you're able to track its location, do not attempt to recover it yourself. Doing so could lead to you or someone else getting hurt, and despite the importance of a phone, it's simply not worth it.
Instead, contact local law enforcement and let them know you need help recovering a lost or stolen phone that you've been able to track to a specific address. Contact your carrier to file an insurance claim as soon as you realize you aren't getting your phone back. If it becomes clear that you're never going to get your phone back, contact your carrier and report your phone as lost or stolen.
Doing this will blacklist the phone from the carrier's database, preventing another person from using it. When you call, your carrier will want to suspend your service as well. This is a good idea if you want to prevent someone from using your phone. However, keep in mind that if you're still tracking your lost phone, you'll lose a mobile connection to it -- and unless the phone is somehow registered on a Wi-Fi network, you'll lose the ability to track it.
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When you have location turned on for your phone, you can get info based on its location, like commute predictions, nearby restaurants, and local search results. Tip: Apps have their own settings. Learn how to manage app location settings. Learn about Quick Settings. GPS can be slower and less accurate than other sources. During your emergency call, ELS may use Google Location Services and other information to obtain the most accurate location possible for the device.
Your phone sends the location to authorized emergency partners for the purpose of helping emergency services locate you. Your location is sent directly from your phone to emergency partners, not through Google. After a completed emergency call or text during which ELS was active, your phone sends usage and analytics data to Google for the purpose of analyzing how well ELS is working.
Tip: If you have a tablet that more than one person uses, each person can have different location access settings. To get the latest tips, tricks, and how-to's, subscribe to our YouTube Channel. Google Help. Send feedback on Learn how to check your Android version. Google has a number of location-based services, including: Location Accuracy for your Android device a.
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Google Location Services To get a more accurate location for your phone, learn how to turn on Location Accuracy. Tap Location. At the top, turn Use location on or off. When Location is on Apps can get your phone's location to give you location-based info or services.
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Learn how to change app location settings. Google Location Services can collect data to improve location-based services. Learn about Google Location Services. You can get search results and ads based on your phone's location. You can see where your phone is if you lose it. Learn about Find My Device. You can share your phone's location with others.