Smart Phones. I bought a tablet from this company which was scratched severely. I returned it and never got a refund. Despite various times asking for refund. I was asked to send proof of return, which I did and said payment would be released. I never recieved payment and was repeatedly told the same thing. I never got a refund and just gave up. Do not use this company, who are thieves. An over payment was made in August. They keep promising a refund of the over payment, but now in December still nothing has been received.
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My e-mails are not responded to, and they never answer the phone. Absolutely terrible service. We'll dispatch your replacement device by the next business day, and you can restore your backed up data via the Telstra Device Care app. Broken screen? We can also ship your replacement device overseas. Just let us know where you need it sent additional shipping fees apply - please call us on 13 for a quote.
Screen repair devices are excluded from next day delivery. You are eligible for up to two device exchange, replacement or repair requests in each 12 months from the date of registration. Terms and conditions apply. Your month-to-month plan may change including price and inclusions. With no lock-in, you can change your plan once a month or leave.
If you leave, just pay out your device, accessories or services in full. Telstra 5G: Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. Check coverage at telstra. Typical download speeds in 4GX areas are 5 Mbps with category 16 devices, Mbps with category 11 devices, Mbps with category 9 devices, Mbps with category 6 devices, and Mbps with category 4 devices.
Outside 4GX areas, you will switch to our fastest available 4G or 3G speeds. Month-to-month plans: If you cancel your service, you will receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing on your next bill. Device discounts do not apply to cancelled Device Payment Contracts. Data usage: This plan comes with a data allowance to use in Australia.
Instead, you can continue to access data up to speeds of 1.
The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
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More info at telstra. You can add or remove it at any time. MMS is not included. Day Pass includes MB of data to use per day as well as unlimited talk and text.
Usage expires daily based on AEST. A Day Pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible country. If you wish to change your JB Hi-Fi Mobile Plan to a new month-to-month mobile plan, you may be able to do so when your contract ends.
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You may incur Early Termination Charges if you change to a new plan before your contract ends. You may incur Early Termination Charges if you change to a new plan before your contract end date. For details, please read the Critical Information Summary. You can find out when your plan ends in the Telstra 24x7 app or My Account. Thanks for your feedback. We will use it to continually improve our website.
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Where 0 is not at all likely and 10 is highly likely. Skip to main content. Get the latest updates on COVID impacts to our call centres and stores, see how to track orders, and more. Tell me more. Telstra Home Page. Tablets Tablets on a plan Pre-Paid Tablets homepage. Home Phones Plans Handsets Home phones homepage.
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